Understanding the Knowledge Base

Understanding the Knowledge Base

Written by Thomas Bouckson
Last update: Tuesday, Oct 13, 2020

The Xeno Knowledge Base is the "Frequently Asked Questions" part of your website, or the posts that can help your visitors understand different subjects of yours. Your Knowledge Base allows leads and customers to find answers by themselves.

The end goal of a Knowledge Base is to group all of your company's knowledge into one single place, and make it available to your leads or customers.

How to start out your Xeno journey?

Best practices and tips and tricks to set up your Xeno account.

8 articles in this category.
Written by Thomas Bouckson, Rémi Delhaye and Grace Williamson.